Zemat Healthcare (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from www.zemathealthcare.com (the “Website”).

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely by third-party payment providers)
• Account login credentials

When required for pharmaceutical purchases, we may collect:

• Prescription information
• Medical or health details you provide voluntarily

We handle health-related data with enhanced confidentiality and security.

When you visit our Website, we may automatically collect:

• IP address
• Browser type and device information
• Pages visited and time spent
• Cookies and similar tracking technologies

2. How We Use Your Information

• Process and fulfill orders
• Verify prescriptions and comply with legal obligations
• Communicate order updates and customer support responses
• Improve website functionality and user experience
• Prevent fraud and ensure platform security
• Send marketing communications (only with your consent)

3. Disclosure of Your Information

We may share your information with:

• Licensed pharmacists and healthcare professionals (as required)
• Third-party service providers (payment processors, shipping partners, IT services)
• Regulatory authorities when required by law
• Law enforcement agencies to comply with legal obligations

We do not sell or rent your personal or health information.

4. Data Security

We implement industry-standard administrative, technical, and physical safeguards to protect your information, including:

• SSL encryption
• Secure servers
• Restricted access to sensitive data

Despite our efforts, no system can guarantee 100% security.

5. Cookies and Tracking Technologies

We use cookies to:

• Enable essential website functions
• Analyze website traffic
• Remember user preferences

You can control or disable cookies through your browser settings.

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent for marketing communications
• Request data portability

7. Compliance With Laws

We comply with applicable data protection laws, including:

• GDPR (for EU users)
• CCPA/CPRA (for California residents)
• Applicable pharmaceutical and healthcare privacy regulations

If you are a resident of the EU or California, additional rights may apply.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Children’s Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.